FAQ

• Zeziphi iintlobo zezicatshulwa zezityalo ozivelisayo?

  Izicatshulwa ezisemgangathweni, izicatshulwa zomlinganiselo, iioyile ezibalulekileyo, iipowder zeziqhamo/zemifuno, i-monomer.

• Yintoni imvelaphi/imvelaphi yezinto zakho ezisetyenzisiweyo?

  Amayeza eziyobisi aseTshayina, ukutyala okungokwemvelo/kwasendle/okwenziwayo.

• Zeziphi iziqinisekiso zomgangatho onazo?

  I-ISO 9001, ISO 22000/FSSC 22000, HACCP, Halal, Kosher, Iziqinisekiso ze-Organic.

• Ingaba ungumenzi okanye ungumrhwebi?

  Umenzi.

• Ngaba ungasinika iprofayili yenkampani kunye namaxwebhu afanelekileyo eziqinisekiso?

  Ewe, singabonelela ngencwadana yenkampani, ilayisenisi yeshishini, iikopi zeziqinisekiso ezifanelekileyo.

• Ngaba ungasinika iphepha leenkcukacha zemveliso (iSpec Sheet)?

  Ewe, singakwazi. Iphepha leenkcukacha libandakanya zonke iiparameter eziphambili: umxholo osebenzayo, ukufuma, uthuthu, iintsimbi ezinzima, iintsalela zezibulali-zinambuzane, iintsalela zesinyibilikisi, imida yeentsholongwane, inkangeleko, ukunyibilika.

• Zeziphi iindlela zohlalutyo ezisetyenziswayo xa kusenziwa uvavanyo?

  Sisebenzisa iindlela ze-HPLC, UV, GC ukuvavanya iimveliso, nto leyo ehambelana neendlela ze-pharmacopeial okanye imigangatho eyaziwayo.

• Ngaba le mveliso inazo naziphi na izinto ezibangela ukuba umntu angabi naso i-allergen?

  Hayi. Siza kunika ingxelo kwibhetshi nganye.

• Ingaba imveliso ihlanjululwe ngokusetyenziswa kwemitha?

  Hayi.

• Ingaba imveliso ayiyo-GMO?

  Ewe. Siza kubonelela ngengxelo yebhetshi nganye.

• Ingaba iSatifikethi soHlalutyo (i-COA) siyafumaneka kwibhetshi nganye?

  Ewe.

• Ngaba kukho iimfuno ezikhethekileyo zokugcina kunye nokuthuthwa?

  Zikhusele ekukhanyeni, zigcine zivaliwe, zigcine zipholile kwaye zomile.

• Ziziphi iindlela ezicetyiswayo zokusetyenziswa kwesi sicatshulwa?

  Izongezo zokutya, ukutya/iziselo ezisebenzayo, izinto zokuthambisa, iimveliso zempilo, izondlo zezilwanyana, izinto ezisetyenziswa ngamayeza.

• Ngaba ninikezela ngeenkonzo zokwenza ngokwezifiso?

  Ewe, njengeenkcukacha ezenziwe ngokwezifiso, iireyithi, abathwali, iifomyula, ukupakishwa njl.njl.

• Ngaba iisampulu zingabonelelwa ukuze zivavanyelwe?

  Ewe.

• Ithini i-Minimum Order Quantity (MOQ)?

  I-MOQ yahlukile kwiimveliso ezahlukeneyo. 1kg okanye 25KG njengesiqhelo.

• Zithini iinkcukacha ezisemgangathweni zokupakisha?

  Ukupakisha kwangaphakathi: Iingxowa ze-PE ezimbini, Ubunzima obucocekileyo yi-25kg, Ukupakisha kwangaphandle: iidrama zefayibha.

• Lithini ixesha eliqhelekileyo lokunikezelwa kwesipho?

  Ukuba iimpahla zisesitokhweni, ixesha lokukhokela liya kuba ziintsuku ezi-3-5.

• Ubungakanani bomthamo wakho wemveliso? Ngaba ungaqinisekisa ukuba umbane wakho uhlala ukho kwaye uzinzile?

  Ewe, ewe. Sinesitokhwe esikhuselekileyo kubathengi bethu.

• Ngawaphi amanqanaba okuhlawula afumanekayo?

  T/T, L/C, iPaypal.

• Zeziphi iindlela zokuthumela onokuzibonelela?

  Impahla yolwandle, imithwalo yomoya, imithwalo yeposi. Amagama orhwebo: FOB, CIF, DDP.